Provider routing
Pin a job kind to a specific provider, or leave on Auto to use the default with automatic fallback. Unavailable providers (no key/binary) fall back to the next available one.
Set all to:
vet_lead
→ hermes
plan_research
→ hermes
run_research
→ hermes
find_contact
→ hermes
verify_contact
→ hermes
triage_reply
→ hermes
assess_claim_requirements
→ hermes
critique_call
→ hermes
review_hot_retell_call
→ hermes
suggest_followups
→ hermes
orchestrate
→ hermes
run_outreach_sequence
→ hermes
process_inbound_contact
→ hermes
place_call
→ mock
drop_voicemail
→ mock
Agent prompts
These system prompts steer each agent. Edits take effect on the next job — no restart needed. Keep §1582 compliance language in the outreach prompt. Reset any prompt to the built-in default at any time.